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Frequently Asked Questions

What should I expect the first time I bring in my friend?
We will get your friend settled into his own private room and outdoor run with a cozy bed and water. Then we will ask you a few questions about who your vet is, how to reach you, when you are returning and of course any other information we need to know about your friend while you are away.

Do I need to have any special vet care before we come in for boarding?
It is necessary that all animals are current on their rabies, distemper and parvo vaccines. It is also required that all dogs have a current kennel cough vaccine. These vaccines are required of all animals and will help to keep your friends happy and healthy during their stay with us.

What about food, toys, treats, or bedding?
We strongly encourage you to bring your own food, toys and bedding. Your friend will be much more comfortable surrounded by their things from home.

My friend is on medication. Is that a problem?
We have over thirty years of experience with companion animals as well as experience as a licensed vet technician. There is no extra charge for giving medications. Please be sure to provide plenty of medication for the entire stay as well as complete medical and vet information.

What time can I drop off and pick up?
Our hours are Sunday - Friday 8 - 11am and 3:30 - 6pm and Saturday 8 - 11am. Be sure to discuss details when you book your reservations.


Belhaven Kennels
Boarding and Grooming
4098 South Main Street
Batavia, NY 14020